Frequent Asked Questions

What to do BEFORE your appointment

  • Eat a light meal.
  • Do not consume alcohol or caffeine at least 6 hours before your treatment.
  • Rest well the night before your appointment.
  • Wear comfortable loose clothing.
  • Bring the most updated list of mediations you are currently taking.
  • Do not exercise vigorously.

 

What to do AFTER your appointment

  • Drink plenty of water.
  • Rest and take it easy for the rest of the day.
  • Eat light meals.
  • Avoid consuming alcohol.
  • Do not exercise vigorously.

 

VISIT & FEES   

  • What is your fee per visit?
    • Our fee of service is $125 per session, if paid by cash.  Please download the insurance form so that we can verify for you if your policy covers the Acupuncture treatment and the percentage that would be reimbursed.
  • What is included in the treatment?
    • The $125 cash charge includes:
      • Initial and follow up evaluation consisting of orthopedic tests, muscle tests, manual neurological tests, etc., so that we can assess your progress each time
      • The Acupuncture treatment
      • Careful assessment of the medical imaging information you provide and explain in detail our assessment of your condition, plan of treatment, prognosis and what to expect.
    • Depending on our assessment and treatment plan of your condition, the treatment charge may include:
      • Effective Chinese Therapeutic Massage (Tui-Na) based on Tension Point Therapy that usually takes but a few seconds or minute.
      • Electric Stimulation
      • Infrared heat lamp
  • Do you charge extra for my first visit?
    • We do not charge extra for your first visit, each visit is the same fee.
  • How long is each session?
    • Each session usually lasts 35 – 45 minutes.
  • Can you treat more than one condition in a visit?
    • If you have more than one issue, we will be happy to look at it and assess it at no extra charge, however, for best therapeutic results, we prefer to focus on one chief complaint at a time and move on to the next issue once it is resolved.
    • If unrelated conditions require additional work, and is requested by the patient, after clearly communications, an additional fee of $25 will be applied to your charge for the same session.
    • For example, we treat the “Chief Complain of Neck Pain for $125” then add “$25 for Second Complain of a Knee Pain”.   Or, we treat the “Chief Complain of Migraine for $125” then add “$25 for a Second Complain of a Plantar Fasciitis”. In other word, we treat your main complain but we can also treat additional conditions on a same visit at a minimal additional charge.
  • Can I use my Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for my visits?
    • Please first verify with your insurance plan provider. Many of our patients use their HSA or FSA to pay for their sessions. This is an excellent option for paying for treatment as FSA and HSA accounts are tax-advantaged. To learn more: http://www.irs.gov/publications/p969/ar02.htm
  • I am an elderly patient, do I get a special rate?
    • Elderly patients (age 65 and up) is entitled to receive a 10% discount off our cash charge.
  • I am a military personnel, do I get a special rate?
    • Military personnel including veterans with a proper ID is entitled to receive a 10% discount off our cash charge.
  • I am a first responder, do I get a special rate?
    • First responders with proper ID are entitled to receive a 10% discount off our cash charge.
  • If my condition requires multiple visits, do I get a special rate?
    • We do not promote unnecessary treatments by offering “multi-visit discount packages”, as each condition and required number of treatment differs for each patient.
    • However, some ailments does required repeated visits, may warrant for a special considered rate to be applied, and we will be happy to work with you.
    •  
  • If i have financial difficulties, do I get a special rate?
    • Unusual circumstances with medical urgencies that cannot wait for your financial situations to be sorted out may also require us to assess the situation and we would be happy to draft a special payment plan that works just for you.
  • What is included in the free consultation?
    • A scheduled consultation is free of charge.  The procedure usually includes an overview of your medical history, and your current general health condition, history of your chief complaint, review of your X-Rays or MRI and other diagnostic imaging.  We then proceed to orthopedic or manual neurological testing if necessary.  It will then be followed by a detailed explanation of our assessment, treatment plan and prognosis.  The consultation normally takes 15 – 20 minutes.
    • For complicated conditions or multiple condition checkups that take more than 30 minutes, there will be a consultation fee charge of $55.
  • Are your herbs safe?
    • Yes!  We use only Chinese Herbs of the highest quality that are supplied by vendors who are cGMP certified.

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